Web 2.0
. You've probably heard this phase thrown around lately, but what exactly is Web 2.0? Is it another version of the internet? A way of thinking about the web and websites? A new system of usability?
Quite simply, it's all of the above. Wikipedia, a free on-line encyclopedia (and a good example of a Web 2.0 site) defines "Web 2.0" as a "supposed second-generation of Internet-based services - such as social networking sites, online collaboration tools (wikis), and communication tools that let people collaborate and share information online in ways previously unavailable."
Others define Web 2.0 as a new wave of technical standards that focus on advanced techniques to ensure website usability. Web 2.0 really describes the new generation of websites and the internet. Think of sites like MySpace, Netflix, Shutterfly, Café Press, Flickr, YouTube, podcasting blogs, forums...the list goes on and on. They tend to be community-based sites where users can upload their own content for others to review, share, comment on, and collaborate.
This new shift signals a change in user-expectations. Today's web users want more. They don't just want to read information. They want that information faster, when they want it, whenever they want it, the way they want it. Some say this shift was inevitable. With the death of dial-up internet, broadband
demanded faster websites, bigger experiences.
User's wanted...
| Users wanted | Web 2.0 response |
| Access to experts | Blogs and forums |
| Faster alternatives to reading text | Streaming audio and video |
| More information online | Community blogs/Q&A forums |
| More of life online | Online movie rentals, online banking, games |
| Socialize online | Social networking sites (MySpace, Facebook, Friendster, Classmates) |
| 24/7 access to the internet | Cell phone/Smart phone ready websites |
And today's business owners want more:
| Businesses wanted | Web 2.0 response |
| Grow/expand site whenever they wanted | Content Management Systems |
| Longer visit duration from site visitors | Sticky content - visitor-centered information (resource libraries, forums, blogs) |
| Sites accessible to people with disabilities | Section 508 web accessibility |
| Search engine optimization | |
| Make advertising money on their website |
Web 2.0 and selecting the right web designer:
Web 2.0 is not only changing what's on the web, but also how it works. Today's users and technologies alike demand more. This is why selecting the right web designer is key. Be sure to select a designer/developer who knows the trends, knows the technology and has both the resources and the knowledge to use it to your advantage. Internet best practices are changing as fast as user expectations are increasing in complexity. Don't be left behind. Make sure you're in good hands.
Want to learn more about...
...how your business can take advantage of new Web 2.0 technologies or how changing expectations mean business opportunity for you? Give us a call at 562.436.5802 and we'll help you determine how to best utilize existing and emerging technologies to communicate with your customers and prospects.
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Other helpful articles:
- http://www.businessweek.com
- http://www.edbatista.com
- http://www.lawtechguru.com
- http://en.wikipedia.org/wiki

